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4. Service Infrastructure should be modular

Content management is changing daily. It is no longer possible for organisations to manage large monolithic infrastructures along with siloed services – it’s simply not scalable.

To future-proof your technology roadmap, new infrastructures should be cloud-native, API-orientated solutions that orchestrate micro-services and are able to be containerised on-premise.

The separation of content from the presentation layer is key – it means with APIs you can deliver the same content to multiple platforms without duplication.

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