---
title: User FAQ
description: "1. **Can I share my account with other users?** - No.  Each user has a separate login and account - this is defined in your license agreement.   1. **Who can see my user account?** - Only other users that…"
url: "https://www.overcasthq.com/docs/user-faq/"
updated: "2021-03-19"
category: Users
---

# User FAQ

1. **Can I share my account with other users?**

- No.  Each user has a separate login and account - this is defined in your license agreement.

 

1. **Who can see my user account?**

- Only other users that are part of the same Overcast account as you can see your user account.

 

1. **Who can see my password?**

- Nobody other than you. It’s encrypted and stored in a way that makes it impossible for anyone to access your password.

 

1. **Can my original password be restored?**

- No. For your security, passwords are stored in a way that we can never retrieve them.

 

1. **What if I forget the email address I signed up with?**

- Try your company email address, since this is the most common option Overcast users choose.

 

1. **Why don't I have access to certain features in Overcast?**

- (a) Your user profile does not permit you to have access to those features, or
- (b) You don't belong to a User Group that has the role necessary to access those features.