Principles

digital transformation

Digital transformation is about embracing video

By 2021, 90% of global organisations will rely on system integrators, agencies and channel partners to design, build and implement their digital strategies. Currently, less than 1% of eCommerce sites are video enabled whereas virtually all social is now video.

ai machine learning

Use AI and Machine Learning to reduce the complexity of video

Standardisation of video formats will not happen any time soon. Compression, frame-rates, pixels, codecs – working with video is often over-complicated.

New developments in AI mean that many of the mundane technical tasks (like transcoding) can now be automated and optimised. By automating these tasks, video management can be expanded within an organisation to less technical employees creating efficiencies.

AI and machine learning is also being used to analyse video content to allow the automatic development of subtitles, image recognition, compliance and other solutions that make it easier to search and find content.

content systems developer business users

Content systems should support both the developer and business users

Developers are able to access APIs or services that allow them to maintain a “single point of truth” for the content while making it possible to easily develop new channels of distribution.

Business users have easy access to a “single pain of glass” that allows them to easily manage content across multiple channels without needing specialist training or audio-visual qualifications.

support new channels of distribution

Support new channels of distribution

Content is distributed everywhere, by multiple types of organisations and for multiple reasons. The number of channels, devices and methods of using video is expanding rapidly.

Content management solutions need to support all “tier 2” customer interactions including:

  • Sales
  • Social
  • Apps
  • Partner networks
  • In-store experiences
  • Immersive experiences like AR and VR
  • …and much more.
service infrastructure modular

Service Infrastructure should be modular

Content management is changing daily. It is no longer possible for organisations to manage large monolithic infrastructures along with siloed services – it’s simply not scalable.

To future-proof your technology roadmap, new infrastructures should be cloud-native, API-orientated solutions that orchestrate micro-services and are able to be containerised on-premise.

The separation of content from the presentation layer is key – it means with APIs you can deliver the same content to multiple platforms without duplication.

Manage legacy technology

When managing legacy technology – avoid the “big hit”

You may already have a DAM (digital asset management platform), a MAM (media asset management platform) a PAM (production asset management platform) a CMS (content management system) an ECM (enterprise content management system) or another 3-letter acronym. And the thought of bringing on new technology fills you with dread.

But what if:

  • You could integrate with the existing tech stack to get started fast
  • Roll out the new system incrementally without having to suffer the pain a “big hit”
  • Use simpler tools so that more employees can manage the content
  • Scale your operations to be able to deliver video content to new channels from a single point of truth
  • Ultimately shutter the systems that you no longer need
Video content secure

Video content should be secured

Video content created by organisations is normally subject to commercial objectives (studio movies, product descriptions, advertising, etc) and/or privacy regulation (CCTV, HR, training, safety, etc).

Content should be secured on-premise, in the cloud, and in transit. Audit logs should allow content owners to track the details of content lifecycles.

(Note: more than 1 billion personal medical images and videos were made public last year)

Video is a collaborative medium

Video is a collaborative medium

Creating professional video content is complex. From a 1-minute product video to a 2-hour movie, there is one workflow that is core to creation and often forgotten – collaboration, review and approvals.

Collaborating on content was traditionally done in an edit suite with an editor. That is no longer the case. It can now be done remotely – even on a smartphone – making it possible to accelerate the production process.

(Note: on average, a one-minute professional video takes 12 days to get to market – Adobe

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